Our solutions provide a competitive edge by automating processes within your customer, supplier, and partner networks.
At the core of our automation services and solutions is the goal of freeing employees from monotonous and unproductive tasks, so that they can concentrate on more significant work and boost their productivity.
Our RPA Solutions
Call Centre Operations
We consolidate customer information from various systems onto a single screen, allowing for efficient management of common customer inquiries.
Claims Administration
We use RPA to handle the input and processing of claims, detect exceptions, and guarantee compliance.
Onboarding and Offboarding
To ensure compliance, we eliminate human involvement in the onboarding and offboarding of employees.
Helpdesk
Removing human involvement in the onboarding and offboarding of employees to ensure compliance.
Sales Process Support
We utilize RPA to optimize the sales process by updating customer information in the CRM, configuring the billing system, inputting data, and monitoring system performance.
Patient Scheduling
We employ bots to gather patient information, such as insurance details, appointment requests, and location preferences, to facilitate the scheduling of appointments.
HR Automation
We utilize RPA to address repetitive and document-intensive tasks, including but not limited to recruitment, onboarding and offboarding, employee vetting, absence processing, and expense claim management.
Banking Solutions
We leverage RPA to manage customer appointments, account closures, loan applications and approvals, as well as credit card processing.
Expense Management
We use bots to automatically extract data from expense reports, such as business names and amounts, to simplify the expense management process.
Websites Data Consolidation
Utilize RPA to gather data from websites to find the best deals on travel, hotel bookings, and vehicle purchases.
Retail Automation
Using RPA to handle updates in order and shipping information, as well as conducting retail analytics.
Insurance Automation
Utilizing bots to streamline complex, multi-step claims processing and paperwork-intensive tasks. RPA for policy issuance, underwriting, and claims handling.
Bookkeeping Automation
Employing RPA to fully automate the entire bookkeeping process, including automatic posting.
Procure-To-Pay Automation
The mechanical, repetitive, and high-volume tasks associated with invoice processing can be automated with RPA robots.
Let COMM-IT, a full-service automation company, assist you in launching your automation project.
With our extensive experience in automation from the early days and successful projects with clients across 12 industry verticals, we can transform the way you do business. No need to start from scratch, you can leverage our expertise and pre-built solutions.
Our BPM Solutions
Leave Management
Our automated leave management system includes leave request and approval processes, accrual tracking, leave balance calculation, integration with payroll and HR systems, and a self-service portal for employees to manage their leave requests.
Vendor Management
Our vendor management system features a centralized database for vendor information and contacts, an automated onboarding and due diligence process for vendors, contract and agreement management, and vendor performance tracking and evaluation.
Trade Promotion
Our trade promotion management system offers automated planning and budgeting, a promotion calendar and event management, claim and redemption tracking and processing, and sales and performance analysis.
Account Payable
Our invoicing and payment system automates the process of recording and tracking invoices and vendor payments, simplifies the management of vendor information and communication, and offers real-time visibility into cash flow and outstanding liabilities.
Document Management
Our document management system streamlines the process of document editing, review and approval, version control, search and retrieval, security and access control, and integration with other systems, while also offering easy storage and organization of both electronic and physical documents.
Task Management
TMS enables you to easily create, assign, track, and complete tasks within your organization. It provides features such as task organization, prioritization, and scheduling, as well as task delegation, progress tracking, and reporting. With our solution, you can improve collaboration and increase productivity and efficiency.
CAPEX Automation
Optimize the planning, budgeting, and tracking of capital projects with our streamlined solutions. Efficiently manage project timelines, budgets, and resources. Improve cost control, project planning, execution, and overall efficiency
Helpdesk Automation
Efficiently manage customer support tasks such as incident resolution, ticket management, and knowledge management to enhance customer satisfaction and boost overall productivity.
Legal Process Automation
Enhance legal task management, ensure compliance, and improve overall efficiency and productivity. Decrease the workload of legal professionals, accelerate document review and discovery, and enhance the accuracy of legal research.
Loan Approval Automation
Help organizations to better manage loan applications, improve decision-making speed and accuracy, and increase overall efficiency and productivity. Reduce the workload on human loan officers, improve the speed of loan approvals, and increase the accuracy of credit analysis and fraud detection.
Onboarding and Offboarding
Providing a structured process for introducing new employees to company policies and regulations, onboarding can help improve productivity and ensure better compliance. Additionally, onboarding can aid in maintaining a company’s culture, retention of knowledge, and protecting confidential information.
Audit Management
Our solution facilitates the planning, execution, and reporting of internal or external audits in an efficient manner. It enhances data collection and analysis, improves visibility and control, and facilitates the identification and mitigation of risks.
Automation Case Study
Scholarship Portal
November 1, 2022
OCR enabled Document Management System
July 7, 2022
IT Asset Management, Tracking, Asset Write-off
March 2, 2022
File Management System – Searching, Indexing, Retention
February 16, 2022