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Telecommunication
In the dynamic landscape today, telecommunication services industry is facing challenges
from the market to improve efficiency and reduce costs. Service providers are looking
at breakthrough technological solutions to establish their brands as the best in
the market and at the same time tailor their systems to support and launch new services
across multiple channels of communication.
Our Telecommunication Practices bring forward focused approach for emerging communication
service providers who are looking for budgeted solutions. Our robust Operational
Support Solutions (OSS) and Business Support Systems (BSS)
provides solutions which streamline business processes, increases efficiency and
improves relationship with customers.
Our Edge
- Improve customer retention with initiatives such as product bundling, multi-channel
customer experience management, converged billing, customer portals and mobility
solutions
- Achieve higher operational efficiencies through SLA-driven programs and effective
governance structures
- Rapidly launch new services that involve an ecosystem of suppliers; manage resultant
complexity in systems integration for activation, provisioning, order management
and other customer impacting functions.
- Accelerate business and IT transformation by leveraging our comprehensive industry
understanding and translating it into operational, and technology implementations
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View Telecom Competencies |
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Prominent Clients |


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COMM-IT was awarded the contract for Design and Development of Digital Certificate
enabled self care portal for MTNL Mumbai. The self care portal was successfully
implemented by COMM-IT and is handling all the activities right from pre-connection
to post-connection phase of telecom services offered by MTNL, Mumbai.
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