The application would require handling and monitoring processes which can track each activity from TEP registration, pendency, delay, disposal at each stage by department hierarchy heads. This application will be a standalone solution for the New Delhi office and will be accessed by 50-60 officers.

Key Requirements :

All the TEPs to be registered centrally at one point, regardless of where they are generated All users to have a unique username and password. This will allow them the access only the application and not the complete system. All TEPs will be generated/stored centrally at a server. Application should also provide the option to upload and store scanned copies of the TEPs Each TEP will have a Discussion board attached and metadata connected to it. Board will allow users to put in their comments for each TEP. It will also allow users to attach PDF, DOC, XLS and JPEG files. Discussions could be accessed by head officers of each unit After the TEP is registered, application should dynamically search and generate complaints against the complainees in dynamic fashion on all criteria. Application to have search facility on Various categories and types of TEPs Should maintain a Log/trail of all the activities on a TEP. E.g. action taken by various officers, letters and communication Alerts and notifications should be regularly generated in case of delay or pendency status

Our Solution

Income Tax Dept. chose COMM-IT for this project based on its expertise on Microsoft technologies and knowledge of process based solutions. The POC was developed Before time-On Budget with collaboration with the I-Tax team and its success at the I-Tax headquarters initiated our client to launch this application across India in all their units. COMM-IT is now developing the complete application for all the TEP’s to be centralized at one point.

Technology Snapshot

NET 2.0 Framework Microsoft Sharepoint Server 2005 Microsoft SQL Server 2005 IIS Server 2006 BPM Engine